Comments on: Feature Dumping

By: Alice Bachini-Smith

Alice Bachini-Smith — Wed, 30 Aug 2006 18:50:56 +0000

I see what you mean. Maybe then it’s a matter of time before people start being turned off by lots of initial features instead of being turned on (which is the “good enough” point Seth Godin was making, I suppose).

By: Alka

Alka — Wed, 30 Aug 2006 15:52:41 +0000

Thanks for visiting my and and commenting. You have raised a vaild point. But I think, its inherent in human nautre. They feel quite attracted by lots of features at the initial stage. They can’t comprehend the complexity of the situation. It was slowly revealed to them, that you have to open manual again and again to use some features. So it generates dissatisfaction. But if the guys or gal is hardcore techy then they will definitely enjoy experimanting.

By: Alice Bachini-Smith

Alice Bachini-Smith — Wed, 30 Aug 2006 15:06:03 +0000

If people only *wanted* “initial attractiveness”, they wouldn’t be spreading dissatisfaction later on anyway. So just looking at the facts, it seems they are being sold something they “want” by people who misunderstand that.

By: Alka

Alka — Fri, 25 Aug 2006 16:24:51 +0000

Amrit, very true.
Prancer, read this:-
the case with BMW, whose 7 Series cars feature the complicated iDrive system, which offers about 700 capabilities requiring multifunction displays and multistep operationsâ€”even for functions that formerly required the twist of a knob or the flick of a switch. BMW included instruction sheets in the glove compartment because it is almost impossible to give the car to a valet parker without an impromptu lecture.
===========================
Who has the time to manage 700 features? And it is stated that driving seat’s height is stored in your car keys. What if you can’t find keys and wants to use keys of your wife?

By: prancer

prancer — Fri, 25 Aug 2006 07:09:37 +0000

Alka ji on a rather serious note I would say that consumerism and education should go hand in hand and the future of any product would lie the basic fact that it caters to the needs of the end user. In other words are we really able to take the techonological impact on our lives and does it not impair our functionalities by making us more dependent on devices that leads to frustration in case of their breakdown. I came across a presentation once about Japanese companies trying to give their customers a customised approach. Though being a costly excercise it does do away with customer dis-satisfaction in the long run. Please note this factor even.

By: Amrit

Amrit — Thu, 24 Aug 2006 19:45:33 +0000

Hmmm…that’s why you find it so hard to save contacts in my cell phone — the damn thing has so many features :-).