Comments on: Customer is always right http://www.alkadwivedi.net/customer-is-always-right/ Mon, 06 Oct 2008 22:38:19 +0000 http://wordpress.org/?v=2.6 By: Keith http://www.alkadwivedi.net/customer-is-always-right/#comment-25136 Keith Fri, 01 Sep 2006 01:17:17 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-25136 Surely its all about beating the customers expectations. As a Dell customer (after I left Dell) my expectation for a good service experience was very low. As I discovered to my delight Dell got it all right with me and I was so happy I had to tell people about it on my blog http://www.keithmcollins.com/2006/08/beating-customer-expectations.html Surely its all about beating the customers expectations. As a Dell customer (after I left Dell) my expectation for a good service experience was very low. As I discovered to my delight Dell got it all right with me and I was so happy I had to tell people about it on my blog
http://www.keithmcollins.com/2006/08/beating-customer-expectations.html

]]> By: Manish http://www.alkadwivedi.net/customer-is-always-right/#comment-25073 Manish Tue, 29 Aug 2006 04:41:17 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-25073 I NEVER buy a stuff even if I have heard just one negative thing. I have experienced negatives come in bunches! I NEVER buy a stuff even if I have heard just one negative thing. I have experienced negatives come in bunches!

]]> By: Alka http://www.alkadwivedi.net/customer-is-always-right/#comment-24988 Alka Fri, 25 Aug 2006 21:40:41 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-24988 <b>Prancer,</b> that is a HUGE compliment. But TRY not to worry about councelling part. ANywhere in the world, its highly stressful job. i can understand your position, though I am not in your shoes. Prancer, that is a HUGE compliment. But TRY not to worry about councelling part. ANywhere in the world, its highly stressful job. i can understand your position, though I am not in your shoes.

]]> By: prancer http://www.alkadwivedi.net/customer-is-always-right/#comment-24984 prancer Fri, 25 Aug 2006 17:55:02 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-24984 Alka ji...my general councelling assignments r going too heavy these days...i return back exhasperated with the kind of people i am councelling...hence i am blank for sometime...but then i go thru ur blog and my brain starts ticking again...and hence the flow of comments... :) i will give a post soon enough .. plz hold on :) Alka ji…my general councelling assignments r going too heavy these days…i return back exhasperated with the kind of people i am councelling…hence i am blank for sometime…but then i go thru ur blog and my brain starts ticking again…and hence the flow of comments… :) i will give a post soon enough .. plz hold on :)

]]> By: Alka http://www.alkadwivedi.net/customer-is-always-right/#comment-24982 Alka Fri, 25 Aug 2006 17:01:45 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-24982 <b>Prancer,</b>thank you so much. But I am waiting for a new post on your blog. <b>Maverick</b> you companies providing good customer support laways have an edge over competitiors. <b>AmitL</b> welcome back. Seen you here after a long time. As usual enjoying jokes and pictures on your blog. :-)I agree, its human nature. Prancer,thank you so much. But I am waiting for a new post on your blog.

Maverick you companies providing good customer support laways have an edge over competitiors.

AmitL welcome back. Seen you here after a long time. As usual enjoying jokes and pictures on your blog. :-)I agree, its human nature.

]]> By: AmitL http://www.alkadwivedi.net/customer-is-always-right/#comment-24978 AmitL Fri, 25 Aug 2006 15:47:09 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-24978 Hi,Alka..yes,'customer is always right' is a frustrating dictum at times.:)But,then,if I think back, even I've bad mouthed a product/company if I was dissatisfied,to far more people than I conveyed my happiness for a product to.:)Human nature? Hi,Alka..yes,’customer is always right’ is a frustrating dictum at times.:)But,then,if I think back, even I’ve bad mouthed a product/company if I was dissatisfied,to far more people than I conveyed my happiness for a product to.:)Human nature?

]]> By: Maverick http://www.alkadwivedi.net/customer-is-always-right/#comment-24969 Maverick Fri, 25 Aug 2006 08:59:27 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-24969 n especially in the context of the cut throat competetion existing in today's market,customer seems to be everything and else. n especially in the context of the cut throat competetion existing in today’s market,customer seems to be everything and else.

]]> By: prancer http://www.alkadwivedi.net/customer-is-always-right/#comment-24965 prancer Fri, 25 Aug 2006 07:11:49 +0000 http://www.alkadwivedi.net/2006/08/24/customer-is-always-right/#comment-24965 right said...i second that...its very much imperative that this cheap yet effective media should be explored to the hilt...good work Alka ji :) right said…i second that…its very much imperative that this cheap yet effective media should be explored to the hilt…good work Alka ji :)

]]>